Communication templates
Project update template for clients
Use this template when you need a reliable client update format that works across web projects, consulting engagements, SEO work, onboarding, and retained services.
Last updated May 2026
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What this page helps you write
A reusable project update template for sending client-ready progress notes, blocker updates, and next steps.
Use when
You need to handle a situation like reusable client project update and keep the next client action clear.
Avoid saying
Using a template without adding project-specific context.
Better wording
“Waiting on:”
Recommended structure
- Subject: Project update for [Project Name]
- Hi [Client],
- Current status: [one sentence]
- Completed: [bullets]
- Waiting on: [decision, asset, feedback, or approval]
- Next step: [what happens next]
- Best, [Name]
Reusable client project update
Rough notes
dashboard page ready settings page halfway blocked by billing copy next finish settings and QA
Client-ready output
Subject: Project update for dashboard build Hi, Current status: the dashboard build is moving forward, with one content item still needed. Completed: - Dashboard page is ready for review. - Settings page structure is in progress. Waiting on: - Final billing copy for the settings page. Next step: - I will finish the settings page and run QA once the billing copy is confirmed.
Why this example works
It keeps the template readable while still giving a concrete blocker and next step.
Best practices
- Keep the template flexible enough for short or detailed updates.
- Use 'Waiting on' instead of burying blockers in a paragraph.
- Save the final version so the next update can reference it.
Common mistakes
- Using a template without adding project-specific context.
- Leaving placeholders in the sent message.
- Not checking dates and promised next steps.
How ClientCadence helps
ClientCadence keeps this workflow connected to project memory, workspace History, cadence, and review-before-sending controls. Paste rough project notes, generate a client-ready draft, then copy it, send it through Gmail, share it in Slack, or save it to History.
FAQ
Can I use one project update template for every client?
Use the same structure, but adjust tone and detail based on the client's preferences and the project state.
What is the most important part of a project update?
The next step. Clients should know what is happening next and whether they need to act.
Related guides
Turn rough notes into a client-ready update
Open a workspace, choose a project, and use project History to draft the next client-ready update.
Get started